[Question]
What is your cancellation policy?
What is your cancellation policy?
 
[Answer]
24 hours notice is required to cancel an appointment. Any late cancellations or missed appointments will be charged the full amount. A credit card is required when making an appointment. To cancel an appointment, you must speak to a live operator who confirms the cancellation.

Prices are subject to change without notice. In certain instances, our fee schedule may change before our website does. Please confirm prices with our reservationists when booking your appointment.
 
lists
No Subject Post Date View
10 [Q] What is your cancellation policy? 04/09/2007 1,679
9 [Q] What is your Gift Certificate policy? 04/09/2007 1,168
8 [Q] Does the Spa service minors? 04/09/2007 3,076
7 [Q] Can the Spa accommodate groups and private parties? 04/09/2007 1,762
6 [Q] Is there any difference between choosing a male or female ther... 04/09/2007 6,489
5 [Q] What is customary for tipping? 04/09/2007 6,051
4 [Q] Can I use my cell phone in the Spa? 04/09/2007 2,303
3 [Q] Does the Spa provide any amenities? What should I wear? 04/09/2007 8,399
2 [Q] When should I arrive for my appointment? 04/09/2007 2,963
1 [Q] Are there any concerns I should have before receiving any trea... 04/09/2007 3,899
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Hours of Operation: Open 7 Days / 10:00 AM - 2:00 AM

49 West 33rd St, (Bet. Broadway-5th Ave.) New York, NY 10001 Tel: 212.695.9559 Email: info@spaaura.com


24-hr parking available in the garage across from the spa on East 33rd St. between Broadway & 5th Avenue.
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